[in-spya] def: To instil in someone the motivation, enthusiasm and courage to do better things and achieve more.
Richard Giles, a Chartered FCIPD, is an experienced global learning professional and Coach with over 30 years experience designing and delivering experiential events in three key areas;
- Corporate Mental Health
- Customer Service
- Leadership and Management Development
Richard is a Chartered FCIPD, a Corporate Mental Health Facilitator, a Myers Briggs Type Indicator Practitioner, and Neuro Linguistic Programming Practitioner.
He has experience in leading virtual teams, promoting culture change through embedding Performance Management Processes and through his extensive training design & delivery knowledge is able to provide tailor made solutions to Companies and Individuals.
Richard now uses his considerable experience to work closely with clients who are looking to achieve a shift of attitude or performance in individuals or teams.
With the arrival of Covid-19 and the subsequent lock down, we have converted our most popular courses into 90 minute Zoom sessions so that teams can still learn together without the risk of infection.
Key areas of expertise include:
Corporate Mental Health Customer Service Management and Leadership
Design and delivery of bespoke events to address specific team issues.
One to One Coaching
Workshops covering a range of areas from Conflict Management to Planning & Visioning
In addition to one to one business coaching, Richard and his associates offer a wide range of courses and events and operate within an extensive network of tried and trusted training professionals with proven track records.
One of our strongest selling points is that, crucially, we have all been managers and leaders across different organisations and as such we not only understand the theory of management and leadership principles, but also the practicalities of the implementation of those theories. We pride ourselves on highlighting the practical applications throughout the sessions to ensure a greater embedding of the learning on return to the ‘reality’ of the workplace.
One key area of our focus at present is a concern for the mental health of employees who are working in isolation at home. Our Strengthening Mental Wellbeing programme encourages employees to monitor their time spent on social media, develop targets to improve their work life balance, assess their levels of stress and improve their decision making skills.